Terms of Service

Cabrini MedXpress, LLC

Effective Date: July 15, 2026 · Last Updated: July 27, 2026

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1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website www.cabrinimedxpress.com (the "Site"), operated by Cabrini MedXpress, LLC ("Cabrini MedXpress," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

These Terms govern use of the website only. They do not constitute a service agreement for courier or delivery services, which are governed separately by an executed service agreement, purchase order, or contract between Cabrini MedXpress and the client.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local law
  • Attempt to gain unauthorized access to the Site, our systems, or related networks
  • Submit false, misleading, or fraudulent information through any form on the Site
  • Interfere with or disrupt the operation of the Site
  • Use automated means (bots, scrapers, etc.) to access or collect data from the Site without our prior written consent

3. No Medical or Emergency Services Through the Site

The Site is provided for general informational purposes and to allow prospective and current clients to request quotes or contact us. The Site is not a mechanism for dispatching emergency or STAT deliveries. For urgent or time-critical delivery requests, please contact our dispatch line directly at (866) 384-6021. Do not rely on website form submissions for time-sensitive delivery needs.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Cabrini MedXpress, LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission, except as necessary for personal, non-commercial viewing of the Site.

5. Third-Party Content and Links

The Site may reference or link to third-party websites, services, or content (such as embedded maps). We do not control and are not responsible for the content, accuracy, or practices of third-party sites. Inclusion of any link does not imply endorsement.

6. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by law, Cabrini MedXpress, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.

8. Service Descriptions

Descriptions of services, service areas, and certifications on the Site are provided for general informational purposes. Actual service availability, coverage areas, and terms are subject to a separate written service agreement between Cabrini MedXpress and the client. Nothing on the Site constitutes a binding offer to provide services on specific terms.

9. Indemnification

You agree to indemnify and hold harmless Cabrini MedXpress, LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or misuse of the Site.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Pennsylvania.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have questions about these Terms, please contact us:

Cabrini MedXpress, LLC
1 E Broad St, Bethlehem, PA 18018
Phone: (866) 384-6021
Email: info@cabrinimedxpress.com

HIPAA Privacy Notice

Health Insurance Portability and Accountability Act of 1996

Privacy Commitment: Cabrini MedXpress, LLC is committed to protecting the privacy and security of all Protected Health Information (PHI) handled in the course of medical courier operations, in full compliance with the HIPAA Privacy Rule (45 CFR Part 164).

Minimum Necessary Standard: Our staff are trained to access, use, and disclose only the minimum necessary PHI required to perform authorized delivery and logistics functions. All couriers operate under a signed Business Associate Agreement (BAA) framework.

Safeguards: We maintain administrative, physical, and technical safeguards to protect PHI against unauthorized access, use, or disclosure during transport, including tamper-evident packaging, chain-of-custody documentation, and secure handling protocols.

Breach Notification: In the event of a suspected or confirmed breach of unsecured PHI, Cabrini MedXpress will notify the covered entity without unreasonable delay and no later than 60 days following discovery, consistent with the HIPAA Breach Notification Rule (45 CFR §§ 164.400–414).

Staff Certification: All couriers and operations staff hold current HIPAA compliance certification and complete annual privacy and security training, including OSHA Bloodborne Pathogen standards (29 CFR 1910.1030).

Questions or Concerns: To report a privacy concern or request information about our HIPAA compliance practices, contact our Privacy Officer at info@cabrinimedxpress.com or call (866) 384-6021.

HIPAA Privacy Rule — 45 CFR Part 164HIPAA Security Rule — 45 CFR §§ 164.302–318Breach Notification Rule — 45 CFR §§ 164.400–414OSHA Bloodborne Pathogens — 29 CFR 1910.1030